46-A Business Park Road
Livingston, MT 59047
Our Return Policy
Here at StarwindMt, we make every effort to ensure that you are completely satisfied with your purchase.
We have included bed sizes on this site to guide you. The measurements are interior size where the cushion rests – not exterior size due to the nature of the wood. We encourage you to please double-check sizing and measurements for the correct size bed.
If you have any questions, please feel free to contact us and we will be more than happy to assist you in finding just the right size bed for your pet.
If for any reason you receive your order and are dissatisfied, please e-mail us within 7 days from the date of delivery and we will assist you.
Please note the following guidelines:
- Please be sure that you provide us with the correct mailing address at the time of order. If items have to be re-shipped because they were refused or unclaimed due to insufficient address provided by you, then you will be billed additional shipping costs.
- Please note, due to strict health regulations, pet beds, blankets, or pillows cannot be exchanged or returned. In addition to the items mentioned above, bed covers and mats cannot be exchanged or returned.
- Due to strict industry-wide health regulations surrounding pet dander, we cannot accept returns for any item.
- Orders are processed immediately and cannot be canceled.
Contact us immediately to save additional shipping costs. We strive to provide excellent customer service and if you have any questions, please feel free to contact us.